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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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alex maslo

February 18, 2026

5  out of  5
rating by alex maslo
"Awesome service!!!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Travis Thomas’s Team here in Elizabethtown . "
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Lewis O'Brien

February 12, 2026

5  out of  5
rating by Lewis O'Brien
"All the staff are excellent to work with. Very knowledgeable and accommodating."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Travis Thomas’s Team. "
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Don Phillips

February 11, 2026

5  out of  5
rating by Don Phillips
"I always receive fast courteous service. Communication is top notch."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Travis Thomas’s Team. "
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Triton Restoration

October 5, 2025

5  out of  5
rating by Triton Restoration
"A real hometown feel. Travis, Tonya and Cindy are the best!"
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Brian Martin

September 29, 2023

5  out of  5
rating by Brian Martin
"Travis and his team are the best. Always friendly and helpful. Tonya has helped us out so many times, it's ridiculous. She's always on top of things and helps quickly in a pinch. Great place to get insurance service."
We responded:
"Thank you Brian! Tonya works so hard for us. Very thankful for our team and people like you. "
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jeffery allen

September 28, 2023

5  out of  5
rating by jeffery allen
"The whole group are attentive to our needs and any circumstances that may arise. Travis, Cindy and Tonya couldn't be more accomadating. Thank you guys."
We responded:
"Thanks Jeff! I think they are pretty awesome too. It's a pleasure to work with this team and see customers leave feeling like family. "
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Sean Switzer

September 27, 2023

5  out of  5
rating by Sean Switzer
"Very personable staff and helpful. Have not needed to make a claim so no information regarding that!"
We responded:
"Thank you Sean! We hope you don't need to file a claim, but we will be here to help if you do!"
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Carolyn Culver

September 7, 2023

5  out of  5
rating by Carolyn Culver
"Will take care of you"
We responded:
"Thank you Carolyn! We love helping people!"
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John Simpson

February 27, 2023

5  out of  5
rating by John Simpson
"Great customer service and friendly staff! Tonya and Cindy are especially a joy to work with. I highly recommend Travis Thomas and his whole State Farm team!"
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Melissa Montgomery

February 8, 2023

5  out of  5
rating by Melissa Montgomery
"They are awesome anything or anytime I need anything they help right away. I recommend them to everyone."
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Lauren Lucas

January 24, 2023

5  out of  5
rating by Lauren Lucas
"Would recommend to anyone! I’ve been with this agency over 5 years now and I will probably never switch. Anytime I call, I get a fast response! I’ve never had any issues with claims or quotes or billing. Fair rates and excellent customer service!"
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Amber Money

October 18, 2022

5  out of  5
rating by Amber Money
"Best in the biz!"
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Joshua Mattingly

May 2, 2022

5  out of  5
rating by Joshua Mattingly
"Great insurance agent with great prices. If you live in or around Elizabethtown, then give them a shot at improving your coverage and lowering your prices. Thank you very much Travis Thomas!"
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Nick L

April 14, 2022

5  out of  5
rating by Nick L
"I have had State Farm (Travis Thomas and Fantastic Staff) for over 2 years now, my family has had them for for over 15 years. The dedication, friendliness and ready to work for YOU attitude has won me over to be a loyal customer.
Thank you, Travis Thomas and Tonya"
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Austin Todd

April 1, 2022

5  out of  5
rating by Austin Todd
"Great office with friendly staff!"
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Jack Edmonds

April 1, 2022

5  out of  5
rating by Jack Edmonds
"Excellent customer service!"
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Austin Atterberry

March 31, 2022

5  out of  5
rating by Austin Atterberry
"I’ve lived in multiple states and have had multiple agents. Travis Thomas State Farm and his staff are hands down the best. Travis has always been a hard worker, detail oriented, and goes above and beyond what is asked. His hard work ethic has carried over to his phenomenal staff who treat all customers like family. Look no further than Travis Thomas State Farm, unless you enjoy wasting your hard earned money and time."
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Edward Skirvin

March 31, 2022

5  out of  5
rating by Edward Skirvin
"I have been with Travis since the beginning and their office is top notch. The customer service is over the top and very dedicated, you feel like a person and not just another number. Thank you for the service and dedication to this community."
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Bobby Brassine

March 31, 2022

5  out of  5
rating by Bobby Brassine
"I have been with State Farm since turning 16 when growing up in Etown. And still with them to this day even after moving to Lexington in 1996. I was recently in a wreck and Tonya and the staff at the office have been very attentive to the claim. They have done a fantastic job. Thanks for all that you do! Sincerely"
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mark cecil

March 29, 2022

4  out of  5
rating by mark cecil
"Enjoy great rates and excellent service.
Cindy has always gone above and beyond taking care of my insurance needs.
Cindy suggest I purchase supplemental insurance. The rates are very competitive. After researching, I followed Cindy’s advice. Approx a year later I was in need, and Cindy’s advise was right on point.. State Farm and Cindy came through, the policy was very helpful.
Please call Cindy she has years of experience and a wealth of knowledge.
I am very Thankful"
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Nan H

March 29, 2022

5  out of  5
rating by Nan H
"I worked with another insurer for years and had a good experience. But, when we needed homeowners insurance, they couldn’t match State Farm’s quote. Travis and Doug made the process super easy and answered any questions I had. Doug followed up shortly after to make sure all my documents had arrived. They spent a lot of time going over life insurance quotes that are a future goal. Would definitely recommend Travis and his team to friends, and I actually have!"
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Chris Miller

March 29, 2022

5  out of  5
rating by Chris Miller
"Travis Thomas State Farm is the best agent anyone could ask for. Cindy has always taken care of me when it comes to policy review and making sure I am getting the best rates. I know I can alway email or text Cindy with any questions or issues."
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Chelsea Faber

March 29, 2022

5  out of  5
rating by Chelsea Faber
"Highly recommend Travis Thomas State Farm. The staff is always helpful and informative. Thank you!"
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Kesha Cundiff

March 7, 2022

5  out of  5
rating by Kesha Cundiff
"I needed roadside assistance for 2 days and couldn’t get anyone in my area to come out I contacted my office and spoke to tonya she called around her own self and had someone out to me in 30 minutes. It took them like 2 seconds to charge my battery. I’m glad that tonya was able to help me. I want to say thank u so much tonya for your help and really appreciate it couldn’t thank u enough. State Farm is the bomb and amazing workers. Thank u again and I’m on the road again all because of tonya"
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Crazy Hicks Picks

November 10, 2021

5  out of  5
rating by Crazy Hicks Picks
"Spoke with Tonya about needing a different policy. She told me about an antique policy they have for vintage cars. Saved me $200 a year and I was able to get more coverage. Most business these days do not do stuff like that because it’s all about the money. Well she did and my family will be with StateFarm for life!!"